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Contact Your Health Plan

Members and providers: We have special phone lines dedicated to just your needs. Choose your health plan from the list below and see how to get in touch.

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Medicaid managed care (MCO) plans

AmeriHealth Caritas District of Columbia

AmeriHealth Caritas District of Columbia

Medicaid Member Services: 202-408-4720 or 1-800-408-7511
Alliance Member Services: 202-842-2810 or 1-866-842-2810
Provider Services: 202-408-2237 or 1-888-656-2383
www.amerihealthcaritasdc.com

AmeriHealth Caritas Iowa

AmeriHealth Caritas Iowa

Member Services: 1-855-332-2440
Provider Services: 1-844-411-0579

www.amerihealthcaritasia.com

AmeriHealth Caritas Louisiana

AmeriHealth Caritas Louisiana

Member Services: 1-888-756-0004
Provider Network Management Team: 1-877-588-2248

www.amerihealthcaritasla.com

AmeriHealth Caritas Northeast

AmeriHealth Caritas Northeast

Member Services: 1-855-809-9200
Provider Services: 1-888-208-7370

www.amerihealthcaritasnortheast.com

AmeriHealth Caritas Pennsylvania

AmeriHealth Caritas Pennsylvania

Member Services: 1-888-991-7200
Provider Services: 1-800-521-6007

www.amerihealthcaritaspa.com

Keystone First

Keystone First

Member Services: 1-800-521-6860
Provider Services: 1-800-521-6007

www.keystonefirstpa.com

Prestige Health Choice

Prestige Health Choice

Member Services: 1-855-355-9800
Provider Services: 1-800-617-5727

www.prestigehealthchoice.com

Select Health of South Carolina - First Choice

Select Health of South Carolina, Inc.

Member Services: 1‑888‑276‑2020
Provider Services: 1‑800‑741‑6605

www.selecthealthofsc.com

Medicare Advantage health maintenance organization (HMO) special needs plans (SNPs)

AmeriHealth VIP Care

AmeriHealth VIP Care

Member Services: 1‑866‑533‑5490
Provider Services: 1‑800‑521‑6007

www.amerihealthvipcare.com

Keystone VIP Choice

Keystone VIP Choice

Member Services: 1‑800‑450‑1166
Provider Services: 1‑800‑521‑6007

www.keystonevipchoice.com

Medicare-Medicaid plans

AmeriHealth Caritas VIP Care Plus

AmeriHealth Caritas VIP Care Plus

Member Services: 1‑888‑667‑0318 (TTY/TDD: 711)
Provider Services: 1‑888‑667‑0318 (TTY/TDD: 711)

www.amerihealthcaritasvipcareplus.com

First Choice VIP Care Plus

First Choice VIP Care Plus

Member Services: 1‑888‑978‑0862
Provider Services: 1‑888‑978‑0862

www.firstchoicevipcareplus.com

Behavioral health managed care

PerformCare (New Jersey)

PerformCare

Parents, guardians, youth, and providers:
1-877-652-7624 (TTY: 1-866-896-6975)

www.performcarenj.org

PerformCare (Pennsylvania)

PerformCare

Members

  • Capital area (Cumberland-Perry, Dauphin, Lancaster, and Lebanon counties) Member Services: 1-888-722-8646 (TTY/TDD: 1-800-654-5984 or PA Relay 711)
  • Consumer and Family Affairs: 1-717-671-6541
  • Franklin-Fulton Member Services: 1-866-773-7917 (TTY/TDD: 1-800-654-5984 or PA Relay 711)
  • NorthCentral (Bedford-Somerset and Franklin-Fulton counties) Member Services: 1-866-773-7891 (TTY/TDD: 1-800-654-5984)
Providers
  • Employee Assistance Program or other commercial programs pre-certification: 1-866-755-7299
  • Employee Assistance Program or other commercial programs Provider Operations department: 1-717-671-6500 or 1-888-700-7370
  • HealthChoices — Capital-area program and NorthCentral program Provider Services and Claims Inquiries: 1-888-700-7370
  • HealthChoices — Claims and Electronic Billing: 1-888-700-7370
  • HealthChoices — Complaint and Grievance Unit: 1-888-722-8646

pa.performcare.org