Contact Us

Member and provider services

For information about your AmeriHealth Caritas health plan or product, choose your health plan from the list below and see how to get in touch.

AmeriHealth Caritas Delaware

Diamond State Health Plan: 1-844-211-0966

Diamond State Health Plan-Plus: 1-855-777-6617

Provider Services: 1-855-707-5818


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AmeriHealth Caritas District of Columbia

Medicaid Member Services: 202‑408‑4720 or 1‑800‑408‑7511

Alliance Member Services: 202‑842‑2810 or 1‑866‑842‑2810

Provider Services: 202‑408‑2237 or 1‑888‑656‑2383


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AmeriHealth Caritas Louisiana

Member Services: 1‑888‑756‑0004

Provider Network Management Team: 1‑877‑588‑2248


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AmeriHealth Caritas New Hampshire

Member Services: 1-833-704-1177

Provider Services: 1-888-599-1479


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AmeriHealth Caritas Next in Delaware

Member Services: 1-833-590-3300

Provider Services: 1-833-301-3377


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AmeriHealth Caritas Next in Florida

Member Services: 1-833-999-3567

Provider Services: 1-833-983-3577


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AmeriHealth Caritas Next in North Carolina

Enrollee Services: 1-833-613-2262

Provider Services: 1-855-266-0219


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AmeriHealth Caritas North Carolina

Member Services: 1-855-375-8811

Provider Services: 1-888-738-0004


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AmeriHealth Caritas Ohio

Member Services: 1-833-764-7700

Provider Services: 1-833-644-6001


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AmeriHealth Caritas Pennsylvania

Member Services: 1‑888‑991‑7200

Provider Services: 1‑800‑521‑6007


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AmeriHealth Caritas Pennsylvania Community HealthChoices

Participant Services: 1-855-235-5115

Provider Services: 1-800-521-6007


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AmeriHealth Caritas VIP Care Plus

Member Services: 1‑888‑667‑0318 (TTY: 711)

Provider Services: 1‑888‑667‑0318 (TTY: 711)


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AmeriHealth Caritas VIP Care in Pennsylvania

Member Services: 1‑866‑533‑5490

Provider Services: 1‑800‑521‑6007


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AmeriHealth Caritas VIP Care in Florida

Member Services: 1-833-535-3767

Provider Services: 1-833-350-3477


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AmeriHealth Caritas VIP Care in Delaware

Member Services: 1-833-433-3767

Provider Services: 1-833-433-2177


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Blue Cross Complete of Michigan

Member Services: 1-800-228-8554

Provider Services: 1-888-312-5713


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First Choice Next

Member Services: 1-833-983-7272

Provider Services: 1-833-986-7277


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First Choice VIP Care

Member Services: 1-888-996-0499

Provider Services: 1-888-978-0151


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First Choice VIP Care Plus

Member Services: 1‑888‑978‑0862

Provider Services: 1-888-978-0151


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Keystone First

Member Services: 1‑800‑521‑6860

Provider Services: 1‑800‑521‑6007


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Keystone First Community HealthChoices

Participant Services: 1-855-332-0729

Provider Services: 1-800-521-6007


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Keystone First VIP Choice

Member Services: 1‑800‑450‑1166

Provider Services: 1‑800‑521‑6007


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Select Health of South Carolina — First Choice

Member Services: 1‑888‑276‑2020

Provider Services: 1‑800‑741‑6605


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Behavioral health managed care

PerformCare (New Jersey)

Parents, guardians, youth, and providers: 1‑877‑652‑7624 (TTY: 1‑866‑896‑6975)


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PerformCare (Pennsylvania)

Members

  • Capital area (Cumberland‑Perry, Dauphin, Lancaster, and Lebanon counties) Member Services: 1‑888‑722‑8646 (TTY: 1‑800‑654‑5984 or PA Relay 711)
  • Consumer and Family Affairs: 1‑717‑671‑6541
  • Franklin‑Fulton Member Services: 1‑866‑773‑7917 (TTY: 1‑800‑654‑5984 or PA Relay 711)

Providers

  • HealthChoices — Capital‑area program and NorthCentral program Provider Services and Claims Inquiries: 1‑888‑700‑7370
  • HealthChoices — Claims and Electronic Billing: 1‑888‑700‑7370
  • HealthChoices — Complaint and Grievance Unit: 1‑888‑722‑8646


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AmeriHealth Caritas

Corporate mailing address and main phone number:
AmeriHealth Caritas Corporate Office
3875 West Chester Pike
Newtown Square, PA 19073
Phone: 1-215-937-8000